Software Support Analyst. Circa £30k – Birmingham, West Midlands. Permanent. This is an excellent opportunity to join a cutting edge technology based organisation working within a supportive and team driven environment.

TECHNICAL SKILLS REQUIRED:

• Solid experience of SQL Server
• SQL Scripting experience – covering Stored Procedures, Triggers, Cursors, Functions
• Supporting enterprise-level applications
• Experience of dealing with clients’ over the phone
• Excellent analytical and problem solving skills
• Excellent communication skills
• Ability to escalate problems and prioritise work load

DESIRABLE SKILLS:

• Experience of JavaScript & XML
• Experience of supporting Web based Applications
• Any exposure to C# .NET or VB.NET
• Testing experience
• Running test scripts
• Reporting back on bugs and issues identified

ROLE:

• This is a dual role with the work load split between Web Application Support and Testing. The role would suit a candidate that likes variation within a role, and would relish the challenge to take responsibility for both Web Application Support and Testing in the future.
• The Software Support Analyst will be practised in logging, handling and resolving external customers’ queries and issues on an enterprise-level software.
• The Software Support Analyst will be the first point of contact for logging and dealing with issues and escalating issues when required.
• Be responsible for producing management reports on the efficiency of the Help Desk function.
• Responsible for running test scripts and performing manual testing on existing and new software enhancements – they will be looking to move towards Automated testing in the future.
• Reporting back to the development team on bugs and issues indentified.

Keywords:
SQL Scripting, SQL Server, .NET Helpdesk Support Analyst, Technical Support Analyst, Application Support, Technical Support, Tester, Manual Testing, West Midlands.

SEO Specialist. £Salary negotiable Dependent upon experience. Permanent. Hertfordshire.

As an SEO Specialist this is an excellent opportunity to join a leading global organisation.

TECHNICAL SKILLS/EXPERIENCE REQUIRED:

• Experience in a dedicated Search Engine Marketing/SEO role.
• Excellent knowledge of the Search Engine industry, Search Engine Algorithms and Ranking strategies.
• Understanding of Web Analytics.
• The ability to create reports; understands ROI; and select relevant data for analysing future actions.
• Highly numerate with good attention to detail.
• Excellent communication skills and a team player.
• A positive approach to problem solving, through identification to solution and subsequent monitoring.
• Third Party supplier management experience.
• Confident in managing any day-to-day issues as and when they arise.

DESIRABLE:

• Marketing qualification or related field desired.

Keywords: SEO Specialist, SEO, SEO Marketing, Web Analytics, Search Engine, Search Engine Algorithms,

Web Content Analyst / Web Analyst / Web Analytics / Digital Analyst – Blue Chip Organisation – Permanent. Circa £40k + Full Benefits Package. Hertfordshire.

This opportunity to work for a major Blue Chip client with an excellent reputation.
ROLE:

The Web Content Analyst / Web Analyst will be involved in updating and improving web content and providing digital analysis for websites and campaigns for a leading Blue Chip organisation.

• TECHNICAL SKILLS & EXPERIENCE REQUIRED – WEB CONTENT ANALYST / WEB ANALYST:

Experience of working as a Web Content Analyst / Web Analyst or holding relevant experience. Updating content across editorial and images etc…

• Web Analytics experience, using tools such as Google Analytics or Coremetrics.
• Web Analysis for e-commerce and content-based websites.
• Strong communication skills – ability to communicate clearly.
• Attention to detail.
• Able to work effectively as part of a team.

RESPONSIBILITIES:

• Optimise the web analytics platform and tag implementation to meet business requirements.
• Assist the development team to implement cookie and API based tracking code.
• Determine the Web Analytics strategy (defining KPIs/conversion/creating dashboards).
• Perform regular audits in the Web Analytics implementation across all websites and platforms.
• Provide insight and recommendations to optimise websites and increase conversions.
• Use Web Analytics tools such as Google Analytics & Coremetrics to set-up, report and evaluate key conversion funnels and campaigns.
• Create and deliver weekly and monthly reports detailing website performance and user activity.
• Convert analytical insights into commercial solutions to test in-page and customer flow changes.

VB.Net Developer X 3. Circa £25-£30k + Benefits Package. Permanent. Staffordshire.

VB.NET Developer Jobs: This is an excellent opportunity to join a progressive and vibrant technology based organisation. The successful candidates will have the opportunity to work on the development of cutting edge software products.

• VB.Net – .Net Framework – Ideally 2 years plus experience
• WinForms development experience
• SQL Server – relational database design experience
• T-SQL Scripting

DESIRABLE EXPERIENCE:

• Object Oriented (OO) design and analysis
• XML, Web Services and related technologies
• Unit testing

KEYWORDS: VB.Net, .Net Framework, WinForms, SQL Server, T-SQL, VB.Net Developer, Staffordshire, Permanent

CakePHP Developers – Circa £35k – £50k – Birmingham/Warwickshire. Permanent.

This is an exciting opportunity to join a very well established client who is urgently looking to recruit a number of CakePHP Developers. We have 2 positions available within the Midlands.

Technical Skills and Experience Required:

• CakePHP – ideally 5+ years commercial experience
• MySQL – including full database development experience
• XML – ideally 5+ years commercial experience
• JavaScript – strong working knowledge
• CSS – strong working knowledge
• Apache Web Server – strong experience including the configuration and support

Beneficial Experience:

• Previous experience of working on an E-commerce platform
• Full UK Driving License

Key Words: CakePHP, MySQL, XML, Apache, Permanent, Birmingham, Warwickshire.

This is a fantastic opportunity for a C#.Net Developer to join a lead organisation with a global presence. The organisation has been ranked as one of the fastest growing technology companies in the UK.

This is a permanent position mainly working from home and occasionally travelling to Coventry for meetings.The role focuses on using .Net and SQL Server to design, develop and maintain of a suite of software products.

Required Skills:

• C#.Net (Webforms and Winforms)
• Visual Studio
• Linq
• T-SQL
• SQL Server
• Full software development lifecycle
• Unit testing
• Design patterns
• Use of version control systems with multiple developers

Desirable Skills:

• Agile software development methodology
• Software development skills using Enterprise Service Bus and message queuing technologies
• Test-driven Development/Behaviour-Driven Development
• Entity framework
• WPF (MVVM)
• ASP.Net MVC
• WCF

Keywords: C#.Net, C#, Winforms, Webforms, Permanent, T-SQL

This position is working for a World renowned organisation with a fantastic global reputation in a team of 15 that are split between 1st/2nd/3rd line support areas and Technical Specialists.

The role sits within the front line IT support helpdesk team, dealing with all IT and business as usual requests.This role will involve escalating issues to 2nd/3rd line support/specialist teams.

Technical Skills:

• Must have Microsoft Certification
• Windows Server Platform (Windows Server 2003, 2008)
• Server Hardware (HP, EMC)
• Windows Desktop Platforms (Windows XP, 7)
• Troubleshoot Windows default services (DNS, DHCP)
• Telephony systems
• Networking (Structured cabling, patching, basic Cisco)
• Good knowledge of hardware trouble shooting
• Desktop builds using imaging tools (SCCM)
• Printers (HP, Canon, Datamax)
• Scanner guns (Intermec, Datalogic)
• Application support (AML bestoke/Microsoft)
• Anti-virus/malware/spam (Forefront)
• Previous infrastructure experience
• Helpdesk experience

Keywords: IT Helpdesk, Technician, Warwickshire, Contract, Helpdesk, Microsoft

The job involves formulating and defining change project objectives based on end-user needs and a thorough understanding of business systems and industry requirements. You will be undertaking end-user requirements gathering, developing functional specifications and preparing business cases and project plans for change initiatives. The role will also involve monitoring technical delivery to ensure business needs are met.

Required Skills:

• Experienced in dealing with Stakeholders
• Preferably ISEB Qualified
• Requirements analysis
• Process modelling
• Logical data modelling
• Production of business cases
• Ability to translate technical details into easily understood language for the business.
• Ability to plan and organise effectively and take the initiative within agreed parameters.
• Ability to read and comprehend system-level documents including technical specifications and database schemas and dictionaries
• Experience of the production of requirements and functional specifications
• Experience of both traditional IT projects and Agile development using SCRUM, Extreme Programming and/or similar techniques

 Key Words – Business Analyst, Software, Nottingham, Agile, ISEB, Analyst

As a Software Development Manager, you’ll be managing the end-to-end delivery of complex IT change programmes in a collaborative environment where your knowledge is valued. You’ll lead a wide range of change projects and programmes, maintaining project benefit forecasts as well as lead and develop a team of skilled colleagues.

Skills Required:

• Track record of successfully delivering IT software projects
• Solid team management and development experience
• First-class stakeholder management skills at all levels
• Applied knowledge of a variety of application development methodologies
• Proven ability to choose effective project management approaches

Keywords: IT, Nottingham, Software Project Development, Midlands

IT System Trainer/Analyst – £26,200 (rising to £30,000 start of Year 3). Warwickshire + Benefits Package.

Excellent opportunity to work for a leading organisation with an excellent reputation.

The successful candidate will have experience of working as an IT/System trainer or Analyst with the ability to train end users and Senior Directors, also have good analytical skills combined with the ability to communicate clearly.

The role will involve the following/Relevant skills and experience required:

• Provide support for the general day to day queries on a business wide Information System and internal systems across CRM and Business Intelligence.
• Provide training to all Business Assistants/Directors on the latest releases of the Information System.
• Central point of contact in the procurement department for all Information System queries. Testing the system, perform and running queries on the Information System covering new bugs/performance from the procurement department, and providing feedback to the business.
• Act as part of the Project team for the Information System.
• Perform tests and providing feedback to the business.
• Taking part in train-the-trainer sessions provided by the Information Team.
• Performing in-house user training sessions.
• Gathering and communicating change requests to the Information Team.
• Co-ordinating buying department feedback to identify potential developments for the Information System and other Internal Systems CRM & BI.
• Maintaining familiarity of live’ Information System, through creating contracts and bulletins on behalf of Procurement Assistants.
• Specific weekly tasks associated with Information System maintenance.
• Create routine reports (to be derived from Information System). Various Ad hoc reports as and when required.

Trainer, Analyst, Information Analyst, Train the Trainer, IT Trainer, Warwickshire.

Content Manager / Webmaster. £ Salary Dependent upon experience + Full Corporate Benefits Package. Hertfordshire.

This is an excellent opportunity to work for a Leading Global Organisation with an excellent reputation.

ROLE:

• The Content Manager/Webmaster will be responsible for maintaining and updating the Web Content across local territories for major B2B Websites.
• The Content Manager/Webmaster will liaise with local Marketing Services Managers mainly across Europe to ensure that Web Content supports their local needs.
• Work closely with central functions to source content and feedback requirements of local territories.

SKILLS AND EXPERIENCE REQUIRED:

• Previous experience of working on a commercial Website, including Content Management Systems.
• Experience of Direct Marketing to the end user or to the channel
• Online business experience
• Good communications skills at all levels within the ability to communicate at all levels within an organisation.
• Attention to detail and the ability to meet demanding deadlines.
• Have an understanding of Marketing is desirable.

Keywords: Webmaster, Content Manager, Web Content, CMS, Content Management Systems, Hertfordshire.

1st and 2nd line support. Working for transport company delivering Technical Support. Ideal skills, MS Office, XP, Windows 7 etc and telephony experience ideal.

Immediate interviews.

Senior Business Analyst

Technical Environment: Oracle, PL/SQL, C#, .NET

As Business Analyst you will be required to formulate and define change project objectives based on end-user needs and a thorough understanding of business systems and industry requirements. To undertake end-user requirements gathering and develop functional specifications. To prepare business cases and project plans for change initiatives. To monitor technical delivery to ensure business needs are met.

Key Activities:

• Act as a primary interface with end users to produce business, functional and technical requirements
• Prepare project justification and Business Requirements Specifications for change projects
• Analyse requirements through user interviews and data collection and work with designers to transform those requirements into solutions for implementation
• Work with users to balance cost to implement/complexity of requirement with projected benefit of a change, reaching agreement on the scope of any development
• Undertake feasibility activity, taking an outline idea and developing to sufficient detail to enable a decision to be made on whether to proceed
• Prepare cost estimates and project timelines for completing recommended solutions
• Work with Finance colleagues and operational stakeholders to build the benefits case for investment
• Act as the voice of the sponsor on bespoke software development projects.
• Provide input into training and implementation plans
• Facilitation agreement on project success criteria, desired outcomes and business requirements between a diverse set of stakeholders and project teams
• Provide hands on coaching to less experienced Business Analysts, contributing to the development of the capability of the IT function
• Must have a mindset of curiosity, a willingness to challenge ideas to establish value and a forward-thinking outlook with an interest in acquiring and bringing new techniques and thought leadership to an IT function.

C#.NET Developer. £350.00 daily rate – 6 month contract, with possible extensions. West Midlands.

The successful candidate will have the opportunity to play an integral role in the development of a new product.

ROLE:

• The role will involve working alongside the Lead Architect and taking responsibility for part of the low level design.
• The design, prototyping, implementation and documentation of a component (class library) that is capable of exposing real-time and historical data.
• The component will have to expose a secure web service, capable of high data throughputs by which it will be supplied with its data.
• The supplied data will have to be processed, aggregated, buffered and stored before its exposed as real-time and historical data to its data consumers.
• The component will also have to be delivered with the necessary installation and deployment facilities.
• 80-90% of the work load would be based in the West Midlands. However, there would be a requirement to attend meetings and undertake certain testing/delivery in Scotland – expenses will be covered for this travel.

TECHNICAL SKILLS REQUIRED:-

• .NET framework 3.5 / 4.0 is essential.
• SQL Server and some Oracle experience would be useful, as one of the key data providers is an Oracle SOA Web Services.
• Production of design documentation and diligent ability to document code created.
• Obfuscation, installation and deployment methodologies.

• Specific experience with high throughput Web Services would be extremely useful.

 DESIRABLE SKILLS:

•  JMS queues
• ODBC / OLE database connectivity
• OPC

Keywords: C#.NET Developer, SQL Server, Contract, West Midlands.

.NET Developer needed with 3 years plus experience of (dot) .net, ASP.net, ADO.net for international company. Any and all of the following a bonus: C#, Visual Basic 6.0, Clipper, Microsoft Professional Basic 7.1, and 16 Bit DOS and DTS combined with analysis and development experience. SQL 7.0 / 2000 / 2003 and Crystal Reports an advantage. You will Develop, Support and Maintain web applications and multiple databases. Ideal candidate will have the maturity and ability to work under their own supervision and report directly into the IT Director. Keywords, Dot.net, ASP.net, ADO.net, C# , Visual Basic 6.0, Clipper, Microsoft Professional Basic 7.1, 16 Bit. DOS, DTS.

Type: Permanent Location: West Midlands
Start: ASAP Reference: BA/MK.NET

SYSTEM CONFIGURATOR – CIRCA £30K. WEST MIDLANDS, PERMANENT.

TECHNICAL SKILLS REQUIRED:

• Experience of working with relational databases
• Advanced knowledge of writing queries using SQL
• Advanced knowledge of MS SQL Enterprise Manager
• Experienced in XML and JavaScript
• Some exposure to HTML, VB.NET
• Knowledge of database security and encryption
• Awareness of web design
• Experience of Web Services and integration with 3rd party applications such as email, finance and in-house databases
• Skills in optimising large and complex databases (indexing, optimisation, joins, views)

OTHER SKILLS:

• Keenness to expand the role and gain new skills within software development
• Appreciation of the end user experience, from both internal and external user aspects
• Strong testing skills
• Ability to work under own initiative
• Ability to contribute ideas to the team and share knowledge
• Excellent attention to detail
• Ability to learn independently and maintain awareness of rapidly developing solutions and technologies
• Ability to communicate effectively internally and externally
• Ability to work well under pressure and demonstrate customer empathy

DESIRABLE SKILLS:

• Knowledge of report writing tools
• Experience of working with ASP.NET and Microsoft.NET

Keywords: System Configurator, SQL, SQL Server, JavaScript, XML, HTML, .Net, Birmingham.

Senior Visionary Developer/Designer. Basic £100,000k + Full Corporate Benefits Package.

Leading global technology organisation.

As a Senior Visionary Developer/Designer you will join a cutting edge Labs team, the Lab team act as an incubator focusing on concept development for future software products and new product versions.

ROLE:

• Take a visionary role in C++ development initiatives
• Take active part in brain storming and concept development
• Prototyping next generation functionality
• Take a leading role in developing the next generation of data analysis capabilities
• Take pride in craftsmanship
• Work on innovative projects
• Have a desire to take on projects that show what is possible and help to push the boundaries with today’s technology
• To contribute to the global team and support the success of that team
• To play an instrumental role in developing core data
• To research new technologies and concepts

The successful candidate will have an inherent interest in Mathematics, Statistics and Algorithms for optimising data manipulation, combined with a passion for solving and providing elegant solutions to complex problems. Have the ability to design elegant solutions to complex problems that will have a direct impact on how users interact with data to make better decisions.

THE SUCCESSFUL CANDIDATE WILL BE:

• Creative and open minded
• Ability to work well with others in a enthusiastic environment
• Excellent listening and communication skills
• Self going, free thinking and good at pursuing own initiatives within a given direction
• Strong team orientation and friendly
• Good interpersonal skills
• Agile and flexible
• Independence and confidence in own abilities to get the job done.
• Analytical and advanced aptitude in complex problem solving

TECHNICAL SKILLS REQUIRED:

• 5 years experience C++ is required
• Machine learning background and strong statistical analysis skills
• Experience of working with Algorithms
• Experience of MSFT Visual Studio
• Experience of developing on multi-platform is desirable

Keywords: Senior Developer, C++, Senior Designer, Developer Architect, London

Working for a small Technical Support company, your job will be to support contrated clients on the telephone and by visiting. MS Office, Windows, 2003, 2007, Outlook etc.

This job is the container for all our Sage roles. Your CV will be passed to our Sage consultant for review.

Submit your CV for consideration