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1st / 2nd Line Support Analyst – Tamworth – £22,500

Barclay Anderson IT Recruitment1st / 2nd Line Support Analyst – Tamworth – £22,500

May

8

May 8 , 2017 |

1st / 2nd Line Support Analyst – Tamworth – £22,500

  • Permanent
  • Anywhere
  • Posted 3 months ago

We are looking for someone with a genuine interest in IT, with excellent communication and customer service skills, an awareness of confidentiality and someone who uses their initiative.

Key Responsibilities:

  • Support of PC’s and Laptops
  • Support of desktops, Sage and Telecom issues
  • Logging support calls and escalating where appropriate
  • Networking
  • Purchasing software licences
  • Asset management
  • Order hardware from agreed suppliers
  • Prioritise support cases, dealing with business-critical issues
  • Manage and implement minor programming requirements

If you’re interested in a career in IT and want to join a major company that values their employees, we to need have a conversation.

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