0121 248 2600

1st Line Support Analyst – £25k- Sheffield

Barclay Anderson IT Recruitment1st Line Support Analyst – £25k- Sheffield



April 23 , 2019 |

1st Line Support Analyst – £25k- Sheffield

1st Line Support Analyst - Sheffield

1st Line Support Analyst. Sheffield. £18,000 – £25,000 dependent on experience

Due to continuous growth, our Sheffield based client is looking for a 1st Line Support Analyst to join their busy helpdesk. You will act as the first point of contact for any IT related queries and be responsible for providing support and maintaining relationships with new and existing clients.


  • Excellent customer service and communication skills
  • Ability to build and maintain relationships with clients
  • A genuine interest in IT

IT experience:

  • IP addressing
  • DNS
  • Telephony

Our client would prefer someone with previous IT experience; however if you have a genuine interest within IT your application will still be considered. This role would suit someone from a helpdesk / call centre environment who wants to take their first step into the world of IT.

Key words: IT Helpdesk, Administrator, Service Desk Analyst, Engineer, First Line Support, Customer Service, Technical Support, Help Desk, IT Support, Customer Support, Junior, Networking

Could you be interested in a new opportunity to progress in your career?

If not – why not recommend someone? Barclay Anderson are a leading IT Recruitment Specialist and are more than happy to pay referral fee’s on successful placements.

If you’re interested in a new opportunity or if you know anyone that could be interested in a new role, let us know for more details.

If you have any questions please call the main office number on 0121 248 2600 and reference this vacancy.

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Is your company currently recruiting? Call us today to discuss your vacancy with one of our experienced recruiters: 0121 248 2600.

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