Service Desk Analyst x3 - Birmingham
Service Desk Analyst X 3 – Birmingham- up to £27k
Looking for a Service desk analyst to join a successful and fast growing team based in Birmingham.
My client is a successful IT services business in Tamworth looking for multiple driven help-desk analysts to support them on a growing workload after taking on some great clients. They are looking for a variety of experience levels to support them across a range of responsibilities in desktop, infrastructure and network support. As expected, a background in a help-desk role will be necessary along with a problem-solving mindset, strong customer services and a clear telephone manner.
Preference will be towards those who have worked in an MSP environment and the technologies that you will be working with across these roles include but are not limited to
• Active Directory
• Group Policy
• MS Exchange 2010/2013
•Windows Server 2008/2008R2/2012
• Citrix management and troubleshooting
• LAN and WAN network support
• Backup of server storage systems
You will be a sociable help-desk analyst; they operate a very collaborative environment that would not suit extremely process driven backgrounds. They have a family atmosphere in the office which would suit anyone that wants to be part of a successful and engaged team. Progression opportunity is plentiful and there is every opportunity for overtime should you desire it.
If you have any questions please get in contact with Ben on 0121 248 2609.
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