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IT SUPPORT TECHNICIAN – WORCESTER – PERMANENT – £20K TO £24K

Barclay Anderson IT RecruitmentIT SUPPORT TECHNICIAN – WORCESTER – PERMANENT – £20K TO £24K

May

9

May 9 , 2018 |

IT SUPPORT TECHNICIAN – WORCESTER – PERMANENT – £20K TO £24K

IT Network Support Technician is needed by our client based in Droitwich Spa. As an IT Support Technician you will be joining a small but experienced team and your responsibilities will include:

• Providing IT Network Support to internal team members and external clients over the phone, via email, through live chat and in person
• Troubleshoot computer software and hardware issues and make repairs and perform scheduled updates
• Partner with the IT team to ensure that security software is properly installed on employee computers and all servers
• Provide technical support to clients through various channels of communication
• Inspect cable lines to ensure that they are intact and working optimally
• Field questions from employees about software installation and hardware upgrades
• Perform daily system checks to ensure 27001/PCI DSS standards are maintained

Experience
• 2+ years’ experience in an IT support role
• Must possess a good understanding of computer network cabling
• Strong background in Windows server management and software installations and upgrades within a physical and virtual environment.
• Exceptional customer service skills

As this role is based in Droitwich Spa, it is commutable from Worcester, Evesham, Redditch, Kings Norton, Pershore, Worcestershire, Alcester, Studley and Birmingham

You will currently be working as a IT Support Technician, IT Network Analyst, It Support, 2nd Line Support, Network Technician

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